Case visitors are an essential part of the branch support operation and provide regular reports and recommendations on the changing needs of our beneficiaries that is a vital part of the Associations charitable undertakings.

Case visitors normally call on beneficiaries at least twice each year. The main visits usually take place during the summer and prior to Christmas and provide an opportunity for continuing contact with someone who was involved with the coal trade and having the common connection of the industry.

The CTBA is aware of its obligations and the need to safeguard both beneficiaries and case visitors. The Association seeks to ensure that volunteers working in the name of the CTBA, continue to act in an appropriate manner showing regard and respect for those with whom they are in contact. The Association is not, nor can it ever be, a service offering social care or making assessments about a beneficiary’s health or social care requirements.

It is important to stress that being a case visitor for the CTBA is not particularly time consuming or onerous but can be very rewarding in so much as you may well be able to discreetly assist someone who has previously worked in the coal industry and is now in need of some support.

A number of our branches also arrange social events to fundraise for the Association. Such gatherings not only produce welcome income but also provide an invaluable opportunity for supporters to meet together. See our Events page for the more information.

If you are interested in receiving further information about joining one of our branches or becoming a case visitor for the Association, please contact us via our Contact us page.